Educate · Empower · Equip

Healthcare can be complicated. You don’t have to navigate it alone.

Behind the Clipboard Consulting provides personalized support to help individuals and families understand options, overcome barriers, connect with services, and take the next step with confidence.

Real people. Real solutions. Better Outcomes.

Why BTCC exists

When the healthcare system feels overwhelming, we help you find the next step.

Insurance benefits, provider searches, denials, referrals, care after a hospital stay, aging-parent concerns, medical equipment, and community resources can quickly become difficult to manage. BTCC helps identify barriers, explain options, coordinate next steps, and advocate for your voice.

“We work with you, not for you.”

Because healthcare should always be about people first.

How we help

Practical support for real healthcare challenges.

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Provider & Specialist Support

Help finding appropriate in-network medical, dental, or specialist providers and support with next steps.

Insurance Claims & Benefits

Help understanding benefits, EOBs, claims, denials, prior authorizations, and health-plan processes.

Dementia & Alzheimer’s Family Support

Compassionate guidance for families navigating evaluation, long-term care options, assessments, and resources.

Home & Community Support

Connections to home health, therapy, companion services, equipment, and community resources.

A simpler path forward

Support for the parts of healthcare that can feel overwhelming.

01

ADVOCATE

We help make sure your questions and concerns are heard.

02

EDUCATE

We help you better understand your options and next steps.

03

EMPOWER

We give you the information and support to make informed decisions.

04

EQUIP

We help you know what to ask, who to contact, and what comes next.

How it works

You’re not on your own.

  1. 1

    Tell us what’s going on

    Start with a general description of the situation or concern.

  2. 2

    We identify what you need

    BTCC reviews the request, identifies barriers, and determines what type of support may help.

  3. 3

    We help navigate next steps

    Support may include research, explanation, coordination, contacting organizations, or preparation.

  4. 4

    We follow through

    Reasonable follow-up is included for the service being handled so you know what comes next.

For organizations

Give the people behind your organization a place to turn.

Contracted partnerships can support employees or the people your organization serves when they need help finding a provider, understanding a claim, accessing services, or working through a health-plan issue.

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Less time stressing over healthcare.More time focused on themselves, their families, and the work they do.

Ready for a next step?

Tell us how we can help.

Send a general inquiry and BTCC will contact you to discuss the appropriate next steps.

Request Support